Thursday, April 2, 2015

Another Unresolved BBB Complaint for Private Sewer and Water Corp

Ron Janis and the Private Sewer and Water Corp just keep racking up the BBB complaints.  They added a new one on 3/31.  Sounds awfully familiar to what they pulled on me.

ComplaintSEWER PIPE FROM THE HOUSE TO THE STREET HAD TO BE
REPLACED WHICH I HAVE NO COMPLAINT FOR
BUT PART OF THE CONCRETE DRIVEWAY HAD TO BE CUT
AWAY. NOW I HAVE A 2 FOOT DEEP HOLE SITTING HERE
THIS WAS DONE FIRST PART OF SEPTEMBER-NOW IT IS
November,3 MONTHES LATER
I HAVE BEEN CALLING THE COMPANY--PRIVATE SEWER & WATER I HAVE BEEN CALLING ALMOST EVERY DAY AND I
AM GIVEN SOME KIND OF EXCUSE OR SOMETIMES THEY
GIVE ME A TIME AND DAY--I CALL THEM EACH TIME
AND AM TOLD THEY WILL BE THERE SHORTLY

Desired SettlementALL I WANT IS THE DRIVEWAY TO BE FINISHED SO I CAN
DRIVE INTO THE GARAGE AND NO ONE WILL FALL IN

Final Consumer Response
Information received from Complaint #XXXXXXXX:
SEP 11 I HAD HOME SEWER PIPES REPLACED DUE TO ROOTS.PORTION OF THE DRIVEWAYHAD TO BE DUG UP. THE JOB WAS FINISHED AND I PAID $13,981.53. *** ***** THE OWNER SAID WILL BE BACK IN A DAY OR SO TO RE-CONCRETE THE DRIVEWAYI HAD TO MAKE A CALL EVERY FEW DAYS TO FINISH THE WORK. EACH TIME WAS A DIFFERENT EXCUSE. I SAT HERE WITH A HOLE IN THE DRIVEWAY TILL NON 21.OCT 3 *** ***** ASKED FOR $1500.00 FOR BOND AND PERMIT,PROMISING HE WILL RETURN $1000.00 WHEN ADDISON APPROVES THE JOB. END OF DECEMBER RO TOLD MEHE GOT THE $1000.00 AND WILL RETURN ITI AM STILL WAITINGNOV 21 THE CEMENT TRUCK CAME, *** CALLED ME AND HE HAD TO GO OUT OF TOWN,ASKED ME TO GIVE HIS EMPLOYEE A CHECK FOR $885.60 TO GIVE THE TRUCK DRIVER AND HE WOULD PAY ME BACK. JUST BEFORE CHRISTMAS I GET A LETTER FROM MOHR STATING THE CHECK FROM PRIVATE SEWER & WATER WAS RETURNED FROM THE BANK MARKED NSF AND A LIENWOULD BE PLACED AGAINST MY PROPERTY SINCE I WAS THE OWNER,I WENT TO MOHRAND PAID $516.93 PLUS $30.00 NSF PENALTY.I CALLED *** EVERY FEW DAYS, I TOLD HIM I WILL COME TO HIS OFFICE TO PICKUP A CHECK. I ASKED HIM WHEN AND WE AGREED TO DATE/TIMETHIS HAPPEND 3 TIMES I DON'T THINK HE HAS ANY PLANS TO PAY ME. EVERYTIME I TALK TO HIM HEHAS A DIFFERENT EXCUSE.

DesiredSettlementID: Refund
ALL I WANT IS THE MONEY HE OWES ME BOND=$1000.00 MONEY SUPPOSEDLY GIVEN TO THE CEMENT TRUCK DRIVER=$885.60 PAYMENT MADE TO MOHR CONCRETE=$516.93 NSF PENALTY=$30.00 TOTAL OWED ME===$2,432.53

BBB Complaint for Private Sewer and Water Corp
BBB Complaint for Private Sewer and Water Corp

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