More of the Same. Private Sewer and Water No Shows. Ron Janis Lies.

Last night posted on Private Sewer and Water's Facebook page to remind Ron that he was supposed to be at my house at 8am this morning.

He didn't respond.  Which is typical, and wouldn't be noteworthy except that at 9 am this morning he texted me the following:

We'll be in your neck of the woods around noon.

Ron Adjust Schedule Again

So either Ron knew that he wasn't going to show up and scheduled time anyway, or something else came up and he didn't bother to tell me until an hour after he told me he would be here.  Either way, its pretty unprofessional. But it doesn't end there.

Ron never actually showed up.  Instead around noon he posted picture of a sewer repair that he was doing at another house in Berwyn.  That's right, instead of finishing the job that I paid him for back in February, Ron Janis thought it would be better to start a new job and just not tell me that he wasn't going to show up.

That's the last straw.  Its obvious he has not intention of finishing the job and I'm not wasting any more of my time trying to get him to do so.  I posted the following to his Facebook page.

Are you kidding me?  After standing us up countless times you were supposed to come out Friday.  You rescheduled to this morning at 8 am.  At 9 you rescheduled to noon.  Then we never heard from you again. Instead of completing the job you were paid for months ago you started a new one a few blocks away.
 
We're done playing games with you Ron.  We're going to hire someone competent to finish the job you started. You can expect to hear from our lawyer shortly.  You can also expect your online reviews to take another hit.  Anytime you want to cut us a check for the work we paid you for that you refuse to complete we'll halt the process.  If not we'll see you in court.

Ron texted me back reasonably quickly. If only he would respond to regular customer calls as quickly as he responds to complaints on his Facebook Page.

Job took longer than expected, not much we can do about that. We can however get back on track tomorrow, just don't threaten me with slandering comments. I've already seen your bogus reviews and I believe it's a waste of time to keep doing that. Plus we can really care less about a few false reviews. We can resume tomorrow or not. That's up to you. I suggest you talk to your lawyer about that one. Till then, we'll be waiting to hear from you! We look forward to wrapping up your project!

So much BS there I don't even know where to start.

1. Job took longer than expected, not much we can do about that.  - Actually there is lots you can do about that.  You can start my job first since you told me you would and I already paid you months ago.  You could learn to estimate time since you've been doing this for 20 years.  You could tell me that you aren't going to show up so I don't sit around waiting for you.
2. We can however get back on track tomorrow, just don't threaten me with slandering comments. I've already seen your bogus reviews and I believe it's a waste of time to keep doing that. Plus we can really care less about a few false reviews. - He has no intention of getting on track tomorrow any more than he planned on finishing today.  He doesn't know what slander means.  He got pretty pissed off about my review on Yelp, and he's submitted a number of fake positive reviews.
3. We can resume tomorrow or not. That's up to you. I suggest you talk to your lawyer about that one. Till then, we'll be waiting to hear from you! We look forward to wrapping up your project! - Again, countless times we've tried to finish the project and Ron has never shown up. He didn't bother to try to reschedule today when he missed the appointment.  He's not coming and he knows it.  I like how he's also trying to put the onus back on me to finish the job.  Like I haven't been bending over backwards to accommodate him for almost a year.

I responded with the following.  I would bet almost anything that he doesn't show.  Any takers?

There's plenty you could do. You could start my job first. You could learn to estimate your time better.

I don't think you know what slander means. Also I'm not sure what you think is false or bogus about my reviews. I paid you for a job, you continually fail to complete it. I've seen others give negative reviews for much less.
I'm not threatening you. I've exhausted all other other options and I'm sick of you wasting my time. I don't appreciate being taken advantage of.

We both know you have no intention of coming out tomorrow. If you want to pretend that you're going to do you job then fine. Text me when you're on your way. I'll believe it when I see it.